CROPHA is a company that is relentless in the pursuit of excellence in its field and in its drive to meet the changing needs and resource challenges of its customers. It is our mission and vision to become a recognized and privileged services provider company, committed to providing excellence in Clinical Research Associate education and the highest quality resources to the pharmaceutical community.
These goals are underpinned by our solid work ethic and core values.
CROPHA CORE VALUES
CLIENT SERVICE AND COMMITMENT: At CROPHA we make it a priority to achieve optimal customer satisfaction and to help our clients consistently meet their business objectives in a timely and cost-effective manner through the superior service design, reliability and quality of our offering. To ensure that our customer needs remain central to everyone's focus, we emphasize the importance of taking personal responsibility for creating value. Each one of us has the power to create customer value – every day.
EXCELLENCE: Our high quality training services are designed to enable CRAs to quickly and effectively translate course theory into practical business benefits in the workplace, to deliver greater value and a return on investment from the start. Their training ensures that quality standards demanded by clinical trial key players, be they customer or regulatory authority, are also met from day one.
INNOVATION: The CROPHA team never stops looking for new ideas to create value and bring about improvement. We also appreciate that innovation is not a given, but that it comes from secure individuals as well as from the interaction between positive people. That's why we offer a working environment that is empowering, flexible, welcomes ideas, tolerates risk, celebrates success, fosters synergy and encourages fun. Because it works!
TEAMWORK: None of us is as good as all of us. Team building is something we do every single day through cooperatively reviewing projects and progress and sharing experience to achieve our common goals. We may be individuals, but more than that, we are a team.
INTEGRITY AND PROFESSIONALISM: Our business revolves around people and our ability to build relationships based on credibility and mutual respect relies on our personal and professional integrity. We are committed to being honest, ethical and moral in all of our activities – to do the right thing even if it is not the easy thing to do.
CUSTOMIZATION: Individual customers have individual needs. Responding to our customers needs and those of our market place we are highly flexible in our working style and services: We can offer customized work schedules, customized work locations and customized career paths that accommodate our clients' time frames and needs. The ability to bend, without breaking, is key to our business survival today.